WorldMind
Privacy Policy
Last updated: 31 August 2026

WorldMind Pte. Ltd. (“WorldMind”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we may collect, use, disclose, store and protect personal data when you visit worldmind.cloud, contact us, request information or a demonstration, communicate with us, or otherwise interact with WorldMind and our services.

This Privacy Policy should be read together with our Cookie Policy.

1. What Is Personal Data?

For the purposes of this Privacy Policy, “personal data” means information about an individual who can be identified from that information, or from that information together with other information to which we have or are likely to have access.

The types of personal data we collect depend on how you interact with WorldMind.

2. Personal Data We May Collect
We may collect personal data that you provide directly to us, including:

  • your name;

  • business email address;

  • telephone number;

  • job title or role;

  • company or organisation;

  • information included in enquiries, forms or correspondence;

  • information you provide when requesting a demonstration, meeting or other information;

  • information you provide when communicating with WorldMind; and

  • other information you voluntarily provide to us.

When you use our website, certain technical information may also be collected automatically by us or by service providers supporting the website. This may include information such as:

  • IP address;

  • browser or device information;

  • pages visited;

  • referring pages;

  • date and time of access; and

  • website usage and performance information.

For further information about cookies and similar technologies, please see our Cookie Policy.

3. How We Collect Personal Data
We may collect personal data:

  • directly from you when you contact us or submit information;

  • when you request a demonstration, meeting or information about WorldMind;

  • through your interactions with our website;

  • during business discussions, events or professional interactions;

  • through organisations with which you are associated;

  • through service providers acting on our behalf; and

  • from publicly available or other lawful sources where appropriate.

Where another person or organisation provides personal data to us about you, we expect that the information has been provided lawfully and with any required authority or consent.

4. How We May Use Personal Data
WorldMind may collect, use or disclose personal data for purposes including:

  • responding to enquiries and communications;

  • arranging and conducting demonstrations, meetings or discussions;

  • providing information about WorldMind, DecisionAI and our services;

  • establishing and managing business relationships;

  • providing, operating, supporting and improving our services;

  • administering our website and digital services;

  • understanding website usage and improving website performance;

  • communicating with customers, prospects, partners and other business contacts;

  • managing contracts, accounts and commercial relationships;

  • protecting the security and integrity of our website, systems and services;

  • preventing or investigating suspected misuse, fraud or security incidents;

  • complying with legal, regulatory and contractual requirements;

  • establishing, exercising or defending legal rights; and

  • other purposes that are reasonably related to the circumstances in which the personal data was collected.

Where required, we will notify you of relevant purposes and obtain consent or otherwise process personal data in accordance with applicable law.

5. Business Communications
If you communicate with WorldMind in a professional or business capacity, we may use your business contact information to communicate with you about matters relevant to that relationship.

This may include responding to an enquiry, following up after a meeting or demonstration, providing requested information, or communicating about relevant WorldMind services and developments.

Where required by applicable law, you may withdraw consent or request that we stop sending particular communications.

6. Cookies and Website Technologies
Our website may use cookies and similar technologies for purposes such as essential website operation, functionality, security, performance and analytics.

The technologies actually used may depend on the services enabled on our website from time to time.

For more information about how cookies and similar technologies may be used and how you can manage them, please see our Cookie Policy.

7. Disclosure of Personal Data
We do not sell or rent personal data.

We may disclose personal data where reasonably necessary to:

  • service providers supporting our website, infrastructure, communications or business operations;

  • professional advisers, such as legal, accounting or other advisers;

  • business partners where disclosure is appropriate for an authorised business purpose;

  • regulatory, governmental, judicial or law-enforcement authorities where required or permitted by law;

  • parties involved in an actual or proposed corporate transaction, restructuring, financing, acquisition or transfer of business; or

  • other parties where you have authorised the disclosure or where otherwise permitted or required by law.

Where third parties process personal data on our behalf, we seek to use appropriate arrangements having regard to the nature of the services and information involved.

8. International Transfers
WorldMind may use service providers or technology infrastructure located outside Singapore.

As a result, personal data may be transferred to, stored in or processed in jurisdictions outside Singapore.

Where applicable, WorldMind will take appropriate steps to ensure that overseas transfers of personal data are handled in accordance with applicable data protection requirements.

9. Protection of Personal Data
WorldMind takes reasonable administrative, technical and organisational measures designed to protect personal data in our possession or under our control against risks such as unauthorised access, collection, use, disclosure, copying, modification, loss or disposal.

These measures may include, where appropriate:

  • access controls;

  • authentication mechanisms;

  • restricted access based on operational requirements;

  • security controls provided by our technology infrastructure;

  • monitoring and operational safeguards; and

  • internal data-handling practices.

No method of transmission or storage is completely secure, and no organisation can guarantee absolute security.

10. Retention of Personal Data
We retain personal data only for as long as it is reasonably required for the purposes for which it was collected or for legitimate business, contractual, legal or regulatory purposes.

When personal data is no longer required, we will take reasonable steps to cease retaining it or remove the means by which it can be associated with an identifiable individual, where appropriate and subject to applicable requirements.

Residual information may remain temporarily in backups or other systems until deleted or overwritten through normal system processes.

11. Accuracy of Personal Data
We take reasonable steps to maintain the accuracy and completeness of personal data where it is necessary for the purposes for which the information is used.

We also rely on individuals and organisations interacting with us to provide accurate information and to notify us when material information changes.

12. Access and Correction
Subject to applicable law and any permitted exceptions, you may request:

  • access to personal data about you that is in our possession or under our control; and

  • correction of inaccurate or incomplete personal data about you.

We may need to verify your identity before processing a request.

Where permitted by applicable law, reasonable administrative requirements or fees may apply to certain requests. Where applicable, we will inform you before proceeding.

13. Withdrawal of Consent
Where WorldMind relies on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting us.

We will process a valid withdrawal request within a reasonable period, subject to applicable legal or contractual requirements.

Depending on the nature of the withdrawal, we may no longer be able to provide certain information, services or functionality to you.

Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal took effect.

14. Customer Data Processed Through WorldMind Services
Where an organisation uses WorldMind services, including DecisionAI, to process information under that organisation's control, the respective responsibilities of WorldMind and the customer may differ from the circumstances described elsewhere in this Privacy Policy.

Customers are responsible for ensuring that personal data they provide to or process through WorldMind services is collected and used lawfully and that they have the necessary rights, authority or other lawful basis to process such information.

WorldMind processes customer-controlled data for purposes associated with providing, securing, supporting and operating the relevant services and as otherwise agreed with the customer.

Additional data protection, security and processing terms may be set out in applicable agreements, including a Data Processing Addendum or other contractual documentation.

15. Third-Party Websites and Services
Our website may contain links to websites, platforms or services operated by third parties.

WorldMind does not control the privacy practices of independent third parties.

We encourage you to review the applicable privacy notices of third-party services before providing personal data to them.

16. Children
WorldMind's website and enterprise services are not directed at children.

We do not knowingly seek to collect personal data from children through our website for marketing or commercial purposes.

If you believe that personal data relating to a child has been provided to us inappropriately, please contact us so that we can review the matter.

17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices or applicable requirements.

When we make changes, we will publish the revised Privacy Policy on this page and update the “Last updated” date above.

We encourage you to review this Privacy Policy periodically.

18. Contact and Data Protection Enquiries
If you have questions about this Privacy Policy, wish to make an access or correction request, withdraw consent, or raise a concern regarding WorldMind's handling of personal data, please contact:

Data Protection Officer
WorldMind Pte. Ltd.

You may also contact WorldMind through our Contact page.